[{"data":1,"prerenderedAt":42},["Reactive",2],{"blogPosts-redesigned-settings":3,"featurePages":41},{"slug":4,"id":5,"uuid":6,"title":7,"html":8,"comment_id":5,"feature_image":9,"featured":10,"visibility":11,"created_at":12,"updated_at":13,"published_at":14,"custom_excerpt":7,"codeinjection_head":15,"codeinjection_foot":15,"custom_template":15,"canonical_url":15,"tags":16,"authors":23,"primary_author":35,"primary_tag":36,"url":37,"excerpt":7,"reading_time":38,"access":39,"comments":10,"og_image":15,"og_title":15,"og_description":15,"twitter_image":15,"twitter_title":15,"twitter_description":15,"meta_title":7,"meta_description":40,"email_subject":15,"frontmatter":15,"feature_image_alt":15,"feature_image_caption":15},"redesigned-settings","69a08db34a1c2004e083a9bb","79d819e4-f3b5-471b-84a3-2c5dbdabba3a","Redesigned Settings","\u003Cp>We’ve redesigned the Settings pages to make them simpler and easier to navigate. Inbox settings now have a clearer layout with fewer visual distractions. The goal was straightforward: help you find what you need without digging through tabs or long pages.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1390\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-26-at-22.14.04@2x.png 2374w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>\u003C/p>\u003Cp>All major settings sections Inboxes, Macros, Automations, and others have also been refreshed with a consistent layout. We’ve added search across settings so you can quickly jump to what you’re looking for.\u003C/p>\u003Cp>For example, if you’re trying to update a macro or tweak an automation rule, you can now search directly instead of scanning the entire page. It’s a small change, but it saves time for teams who manage multiple inboxes and workflows. \u003C/p>\u003Ch3 id=\"other-updates\">Other Updates\u003C/h3>\u003Cp>\u003Cstrong>Infrastructure and Performance\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Notification cap per user (300): Prevents unbounded notification growth and reduces DB CPU spikes.\u003C/li>\u003Cli>Lightweight /health endpoint: Reduces health-check overhead during peak traffic and lowers cascading failure risk from heavy probes.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Platform Improvements\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Story reply context improvements: Story replies now show attachment and context labels more clearly.\u003C/li>\u003Cli>Orphan conversation cleanup cron: Automatically removes orphan conversations to keep data cleaner.\u003C/li>\u003Cli>WhatsApp Cloud API reply-to fix: Corrects reply-to behavior in WhatsApp Cloud conversations.\u003C/li>\u003Cli>Email rate limiting for automation actions: Helps avoid bursty outbound email behavior from rules.\u003C/li>\u003Cli>Mark pending automation action: Adds an explicit pending-state action in automation flows.\u003C/li>\u003Cli>Keep pending on bot failure setting: Lets conversations remain pending when bot flows fail, so agents can follow up.\u003C/li>\u003Cli>Linear GraphQL escaping fix: Correctly escapes special characters in queries.\u003C/li>\u003Cli>Assignee display fix: Fixes wrong assignee shown after switching conversations.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Reporting Improvements\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Inbox-label matrix report endpoint: Adds a matrix view for inbox and label combinations.\u003C/li>\u003Cli>Standalone outgoing messages count endpoint: Exposes outgoing volume as a dedicated metric.\u003C/li>\u003Cli>First response time distribution endpoint: Adds response-time distribution data for deeper performance analysis.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Captain AI\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Image comprehension: Captain can now use image context in assistance flows.\u003C/li>\u003Cli>search_documentation in editor suggestions: Adds documentation lookup into reply suggestion workflows.\u003C/li>\u003Cli>FAQ count in Related FAQs title: Shows total generated FAQ count directly in the dialog title.\u003C/li>\u003Cli>FAQ search in account language: Improves FAQ search relevance using the account language.\u003C/li>\u003Cli>Campaign conversation fix: Resolves an issue where Captain was not responding in campaign threads.\u003C/li>\u003C/ul>\u003Ch4 id=\"channel-fixes\">Channel Fixes\u003C/h4>\u003Cul>\u003Cli>External echo handling from native apps: Improves sync behavior for echo messages.\u003C/li>\u003Cli>WABA subscription order fix in embedded signup: Subscribes app to WABA before webhook callback override.\u003C/li>\u003Cli>Telegram large file fix: Resolves failures when handling large file transfers.\u003C/li>\u003Cli>Missing channel lookup dead-job fix: Prevents dead jobs when channel lookup is unavailable.\u003C/li>\u003C/ul>\u003Cp>Thanks to everyone who reported issues and shared feedback this week\u003C/p>","https://www-internal-blog.chatwoot.com/content/images/2026/02/redesigned-settings-1.png",false,"public","2026-02-26T18:15:15.000+00:00","2026-07-07T13:47:47.000+00:00","2026-02-26T18:23:27.000+00:00",null,[17],{"id":18,"name":19,"slug":19,"description":20,"feature_image":15,"visibility":11,"og_image":15,"og_title":15,"og_description":15,"twitter_image":15,"twitter_title":15,"twitter_description":15,"meta_title":15,"meta_description":15,"codeinjection_head":15,"codeinjection_foot":15,"canonical_url":15,"accent_color":21,"url":22},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[24],{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":29,"bio":30,"website":31,"location":32,"facebook":15,"twitter":33,"meta_title":15,"meta_description":15,"threads":15,"bluesky":15,"mastodon":15,"tiktok":15,"youtube":15,"instagram":15,"linkedin":15,"url":34},"6118d8d14b8f26503f72d51b","Muhsin K","muhsin","https://www-internal-blog.chatwoot.com/content/images/2026/02/CleanShot-2026-02-23-at-12.44.10@2x.png","https://www-internal-blog.chatwoot.com/content/images/2021/08/1500x500.jpeg","Product-minded engineer building across backend, frontend, mobile and AI systems.","https://www.muhsi.me","Bengauluru, India","@muhsin_keloth","https://www-internal-blog.chatwoot.com/author/muhsin/",{"id":25,"name":26,"slug":27,"profile_image":28,"cover_image":29,"bio":30,"website":31,"location":32,"facebook":15,"twitter":33,"meta_title":15,"meta_description":15,"threads":15,"bluesky":15,"mastodon":15,"tiktok":15,"youtube":15,"instagram":15,"linkedin":15,"url":34},{"id":18,"name":19,"slug":19,"description":20,"feature_image":15,"visibility":11,"og_image":15,"og_title":15,"og_description":15,"twitter_image":15,"twitter_title":15,"twitter_description":15,"meta_title":15,"meta_description":15,"codeinjection_head":15,"codeinjection_foot":15,"canonical_url":15,"accent_color":21,"url":22},"https://www-internal-blog.chatwoot.com/redesigned-settings/",2,true,"Cleaner settings layout with search",[],1791367622574]